In addition to the main phone service, RingCentral also offers Android and iOS apps for mobile use as part of the system to increase functionality. Psst: TechRadar ranked RingCentral the best cloud-based phone system for businesses of all sizes in 2022. This goes a long way to helping level the playing field. It’s crucial to work smarter, not harder, and to find ways to get access to enterprise-level resources and tools without the enterprise-level price tag.Ĭloud phone systems give your business the big-company polish you need at a price you can live with. In other words, small businesses need enterprise-level tools and capabilities even though they rarely have the budget for that level of solutions. In order to survive, small businesses need to compete with those who have much more experience, revenue, and reputation than they do. A platform like RingCentral combines a powerful cloud phone system with HD video conferencing and team messaging: You can even recruit and hire remote employees from a distance, if you have the right cloud phone provider. Plus, when you’re set up for remote and hybrid work, your talent pool expands globally. Employee retention is critical today, and a cloud phone system can allow your employees the freedom to do their best work, from anywhere.
This kind of flexibility is also a huge bonus for your team. Whether you’re working in a brick-and-mortar building, your home office, or the road, your customers can always get a hold of someone. That means you can answer calls on your desk phone, computer, or your mobile devices (without having to give out your personal phone number!). A cloud phone system is run entirely via the Internet. With an office-based phone system, you’re tired to your desk and so is your team. Small businesses have never needed to be more agile than they are today. Instead of being saddled with a permanent, ongoing cost for phone services, the scalable nature of cloud phone systems can help businesses respond better to current conditions and maintain their level of service without costs they can’t afford. Cloud phone systems can scale either up or down to best handle any business’s needs at all parts of the business cycle. In times of contraction, it can be of the utmost importance to cut costs so that the business can survive a lean period until the next time of growth comes. Most businesses expect to grow over time, and your phone system can grow easily with the business by adding users to the system as you hire more employees.Īs much as companies expect to grow, they also understand that business cycles dictate they may contract at times as well. Easy to growĪnother strong advantage to cloud phone systems is that they easily scale as your business changes. Jump from one-on-one calls to a conference in just one click:Ĭall controls such as record, transfer, and flip are available during an active RingCentral call. Plus, the interface is user-friendly, even for the technophobes on your team. With a simple download, you’re up and running on any device in a matter of minutes. While some startups may have the capital to afford investment in equipment and personnel, there is simply no need to with the right cloud phone. Similarly, small businesses can run the system with existing staff–with no hires needed to administer the system or maintain it. In many cases, you can use your existing phones, and employees can use their own devices with the app to make the learning curve practically non-existent.įor small businesses that can’t afford a large up-front cost for equipment, but can afford the small monthly fee, cloud-based phone systems can give them exactly what they need at a cost they can afford.
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The app is configured to be user-friendly and intuitive so that all your employees can easily understand how to use it. Starting to use your new phone system can be as easy as downloading an app and you are ready to go. Without any expert help, you can be up and running with your new phone system right away, rather than waiting for installation and training that could take days or weeks. One of the biggest benefits of using a cloud-based phone system is how easy the system can be to use. They take up valuable space, require a lot of maintenance, and-worst of all in the era of hybrid work-there’s limited mobility for your team.
If you’re still using an on-premises phone for your business, you probably already know the drawbacks of that system. Switching to a cloud phone: 4 big benefits for small businesses Thank you for your interest in RingCentral.
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